No, they are not included. All transactions are routed directly to your Organization's Stripe account, so we will not take any middleman cut.

Stripe will take a cut of 3.4% + SGD 0.50 for each transaction.

We will only earn based on your monthly or yearly tier-package, plus any add-on packages you have requested.

No, we don't. We are built on a ZERO Transaction Fees policy on all tiers, where we only bill based on your monthly or yearly tier-package, plus any add-on packages you have requested.

This metric represents the average number of unique users who accessed via the MingleConnect login credentials per month . This will include Administrators' access as Admins are required to access the system via MingleConnect.

This number will typically fall in the low range unless you have a very active community with a high number of members, who frequently engages with the system, which is definitely a great thing for your Tribe!

The reason why this metric is limited by each tier, is due to the number of secure connections we have to establish and maintained thru a validated login, so that your data will be securely accessed by your Tribe's users.

At the moment, that is not available. But we are open for discussions. We do plan to roll out optional add-on packages in the future, to enable flexible add-ons for the following tiered limits:
- Add-on Number of Members
- Add-on Number of MAU
- Add-on Media Storage Space
- Add-on Media Download Bandwidth.

Yes, we do! Annual plans cover substantial discounts of up 16% off when compared to monthly plans.

Yes, we gladly do! We offer a decently generous discount range between 28%, and up to 57% off, to eligible and verified Non-Profits and Educational Institutions, depending on the tier-package and billing-cycle you choose.

We currently charge only in Singapore Dollars (SGD). We do plan to roll out a few other payment currencies in the future.

Yes, there is. There will be a setup fee that covers an array of domain re-routing, email setup, and Stripe account setup for you.

A template will be provided for your data migration onto our system. Should you require our help with this, there will be an additional fee that will apply.

Please reach out to us to find out more about the above fees / rates.